Back to Front Desk Intake
Baseline Assessment · Foundational
Front Desk Baseline Assessment
Conduct a complete, warm intake call that gathers information and schedules an appointment.
Patient Persona
Phone caller
Slightly guarded
Wants quick answers
Not yet committed
AI Voice Coach Ready
Your practice partner is ready to begin.
Coaching Focus
Warmth of greeting
Information gathering
Appointment setting
You Will Be Scored On
Listening Quality25% weight
Questioning Technique25% weight
Empathy20% weight
Closing / Next Step30% weight
How it works
The voice coach will play the patient. You respond by voice or text. After 3-5 exchanges, you will receive immediate, specific feedback and scores. You can re-practice as many times as you want.
